The first Granlund Manager (GM) user day for parties in the social and health care sectors was arranged in Tampere in September. Around 40 people attended. The first part of the day was spent discussing future outlooks from the perspectives of social and health care reform and BIM, and several different solutions offered by Granlund were reviewed. In the afternoon, attendees participated in workshop-like sessions discussing the key factors in maintaining hospitals in the future.
Empty premises represent a challenge for municipalities
Jussi Niemi from the Association of Finnish Local and Regional Authorities explained the municipalities’ views on the social and health care reform and mentioned that a current issue is the tenancy relationship between local and regional authorities, as well as risk management related to properties that will be left empty after the reform. A particular concern was raised regarding properties being left empty in the smallest municipalities in a state of decline, and support models were sought to mitigate the problem.
He mentioned that preparations for a property company were a forthcoming concern, and the aim was to establish a property company to provide regional administrations with consistent, professional services for premises. Participants in the GM day discussed how the needs of a national operator could be reconciled with local needs, as well as procuring other property services and paying consideration to the requirements of specialist properties.
BIM2FM can provide reliability for property management and a new type of value for property users
Veikko Martiskainen from Granlund gave an informative presentation on BIM2FM, a way of using BIM in building maintenance.
BIM can enable clear benefits in relation to matters such as the accuracy, timeliness and profitability of data. Key questions with regard to using BIM concern creating a shared understanding of the potential uses of BIM, as well as the IT challenges involved in utilising data.
It is also important to take the entire spectrum of digital opportunities into consideration, including IoT services and the development of mobile technologies, along with the opportunities these will present. Further key success factors include managing the rapidly increasing volume of data, assimilating new operating methods and engaging users.
Solutions and customers’ views
Granlund Manager’s new features were reviewed at the GM development point, which also covered the parts of the software that were developed in accordance with general needs in the sector, as a result of collaboration with customers and, naturally, on the basis of the GM team’s own expert views.
In addition to this, some time was spent examining how the software can be integrated with several different applications to enable efficient information management and user-friendly operations, while laying the foundations for using technologies such as Big Data. Big Data is combined with the principle of taking users into consideration by Granlund’s Pulse service, which combines the well-being of properties and users. In addition, the IWMS 360˚ solution was presented as a way of addressing the requirements of property information management, managing property maintenance, premises and letting, and steering project execution and costs.
The views of Granlund Manager users were analysed in depth. A good starting point for development was provided by Jukka Hakkila’s comment that customers should know what they want and should be able to prioritise these factors.
”If customers do not know what they want, they will get what is offered, and if they want everything, they will get nothing,” said Hakkila on the subject of the importance of the customer’s own approach.
HUS emphasised customer-orientation and general efficiency improvements as strategic principles, and these important themes also arose during conversations with other participants. In the afternoon workshops, participants considered the maintenance of hospitals in the future and related themes, and they were invited to play a part in developing Manager. Plenty of wishes, needs and proposals for development were mentioned, and these will be useful for the ongoing development of Granlund Manager.